Returns & Refunds

3. RIGHT OF WITHDRAWAL

In accordance with Article L221-18 of the French Consumer Code, the customer has 14 days from receipt of their order to exercise their right of withdrawal, without having to justify their decision.

To exercise this right, the customer must notify their decision by email to: contact@scooterboy.eu

4. RETURN POLICY
4.1 Return Conditions

Returns are accepted within 14 days of receiving the order, provided that the items are:

Unworn
Unwashed
In their original condition with tags intact
In their original packaging
4.2 Return Shipping Costs

Return shipping costs are the responsibility of the buyer. Scooterboy does not cover return shipping costs except in the case of an error on our part or a defective product.

4.3 Return Procedure
Send an email to contact@scooterboy.eu with the order reference and the reason for the return.
Wait for our return confirmation.
Send the item back to the following address:

Scooterboy — Returns 11 B Pont Biais 29140 Rosporden France

5. REFUND POLICY
5.1 Timeframe

After receiving and verifying the return, the refund will be issued within 14 days via the original payment method.

5.2 Terms

The refund will cover the cost of the returned items. Initial delivery charges are non-refundable, except in the case of a full cancellation within the 14-day legal period.

5.3 Exchange

Scooterboy also offers exchanges for a different size or color, subject to availability. Contact contact@scooterboy.eu for any exchange requests.